Privacy
Privacy policy
VENTUS Co., Ltd. explains here what personal information this website collects, why, and how it is handled.
Effective date: November 10, 2026
1. What we collect
When you send a question or request the brochure: your email address and the content of your question (required), and your name, company and project details if you choose to add them. We do not ask for a phone number or any identification number.
2. Why we collect it
To answer your question, send the materials you asked for, and follow up on your project.
3. How long we keep it
We keep your information for 1 year after your inquiry has been handled, then delete it. If a law requires us to keep it longer, we keep it only for that period.
4. Sharing and handling by others
Your message is delivered to our product team (sales) or customer support mailbox through an email delivery service (Resend); when that service is unavailable, it is written in your own email app instead. Company mail is stored with the Cafe24 mail service. We do not sell your information or give it to third parties without your consent, except where the law requires. Outside companies that handle information for us: Resend (sending inquiry mail), Cafe24 (company mailbox) and Vercel (website hosting).
5. Deletion
When the purpose is met or the retention period ends, we delete the information without delay. Electronic files are deleted in a way that cannot be restored, and any printed copies are shredded.
6. Your rights
You can ask to see, correct, delete or stop the use of your information, or withdraw your consent, at any time by writing to the contact in section 10.
7. Cookies and automatic collection
This website does not use advertising or visitor-tracking cookies and does not run visitor analytics. Staff who sign in to the admin screen receive a sign-in cookie that is used only for that. The hosting service may record technical access logs (such as IP address and browser type) for security and operation.
8. Security measures
The site is served over HTTPS. Only signed-in staff can change site content, and access is limited to the people who need it. Staff accounts are protected by individual passwords, and inquiry mail is read only by the staff who answer it.
9. Transfer abroad
The site is delivered through a hosting service whose servers may be outside Korea (Vercel, United States), and messages from the inquiry form pass through an email delivery service (Resend, United States) on their way to our mailbox. Staff-managed content is stored on a server in Seoul. What is transferred: the content of your inquiry and your email address (inquiry form) and technical access logs (hosting). When and how: over an encrypted network connection when you visit the site or send the form. Recipients: Resend, Inc. (United States, resend.com) and Vercel Inc. (United States, vercel.com). Purpose and retention: mail delivery and website hosting, kept only as long as each service needs for that purpose. If you do not want this, you can write to support@ventus-i.com from your own email instead of using the form.
10. Person in charge
Chief privacy officer: Park Hee-tae, CEO (htpark@ventus-i.com). Department in charge: VENTUS customer support (support@ventus-i.com, Tel +82-1644-8641).
11. Remedies for infringement
If you need help with a privacy complaint, you may contact: Personal Information Infringement Report Center (privacy.kisa.or.kr, 118), Personal Information Dispute Mediation Committee (kopico.go.kr, 1833-6972), Supreme Prosecutors' Office (spo.go.kr, 1301), National Police Agency (ecrm.police.go.kr, 182).
12. Changes to this policy
If this policy changes, we will publish the new version on this page with its effective date.